How to Connect Webex Meetings to Meetario

Why Webex + Meetario

Cisco Webex is widely used in enterprise environments. By connecting Webex to Meetario, a unique Webex meeting link is automatically created for each booking — no manual setup. Guests receive the Webex join link in their confirmation email, and you get it in your notification.

How It Works

Meetario connects to Webex using a Bot Access Token that you create in the Webex Developer Portal. When someone books a meeting, Meetario calls the Webex API to create a meeting room and attaches the join URL to the event.

Step 1: Create a Webex Bot

1. Go to developer.webex.com/my-apps and sign in.
2. Click Create a New App → Create a Bot.
3. Fill in a name (e.g., "Meetario") and a username, then click Add Bot.
4. Copy the Bot Access Token — this is shown only once, so save it securely.

Step 2: Connect in Meetario

• Go to /app/integrations and find the Webex card.
• Click Connect and paste your Bot Access Token.
• Click Save & Connect.

Step 2: Set Webex as Your Location

• Go to your event type settings.
• Under Location, select Webex Meeting.
• Save the event type. All new bookings for this event type will automatically include a Webex meeting link.

What Happens on Booking

When a guest books a meeting:

1. Meetario creates a Webex meeting with the correct date, time, and duration.
2. The Webex join URL is attached to the event and included in the confirmation email.
3. If the booking is cancelled, the Webex meeting is automatically deleted.

Troubleshooting

• If the connection fails, ensure your Webex account has the right license for creating meetings (a free Webex account works).
• If meeting links stop being created, your Bot token may have been revoked. Create a new bot or regenerate the token, then reconnect in Meetario.
• Check that your event type location is set to Webex — other location types will not trigger Webex meeting creation.